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While the issue of CD-ROM not working can be frustrating for the users, it can cause loss of data, disrupt normal work procedures, and so on. The knowledge to overcome the error of CD-ROM not working is helpful if one wishes to resolve the error in absolutely no time. In the given article, we shall look at multiple solutions to solve the issue of CD-Drive not working. For the ones using Windows 7 or earlier variants, when the CD or DVD drive is not seen in the File Explorer, there is a yellow exclamation point along which the device is marked within the Device Manager.
This is the basic method to get rid of the problem of CD-Drive not working. Here are the steps:. Microsoft has published a new DVD player to fill this vacancy. But it receives low rating due to some serious errors. Now you can play the video on your DVD.
Its free version can help you find out and download the drivers that you need to update. Its Pro version is a much more powerful tool. If all but one or two discs fail, the disc drive is bad or dirty. For instructions on cleaning your CDs and disc drive, see the computer cleaning page.
If, after cleaning the drive and CDs, you still get errors, it's likely the disc drive is bad. If listed with a yellow exclamation mark or red X, remove the CD-ROM by highlighting the drive and pressing the delete key. You may also need to contact your hardware manufacturer for assistance with your hardware. In the Search box in Control Panel , type troubleshooter, and then click Troubleshooting. Under the Hardware and Sound item, click Configure a device.
If you are prompted to enter an administrator password or provide confirmation, type the password or provide confirmation. Verify the drive is activated in the BIOS. BIOS systems vary by device. Also, verify with the manufacturer of the computer if the drive came with it, or the manufacturer of the drive if it was purchased separately that the chipset drivers for the device are current. To update the driver, search for the driver on the device manufacturer's website, and then follow the installation instructions on the website.
To reinstall the driver, follow these steps:. Type devmgmt. If you are prompted for an administrator password or for a confirmation, type the password, or select Allow.
When you are prompted to confirm that you want to remove the device, select OK. After the computer restarts, the drivers will be automatically installed.
If your problem is not solved, try the next method. From Start , search for Device Manager. Open Device Manager from the search results, and select the View menu. Choose Show Hidden Devices. If there are additional entries, right-click them and then choose Uninstall. This problem may be caused by two Windows registry entries that have become corrupted.
To use Registry Editor to delete the corrupted Registry entries, follow these steps:. Type regedit in the Run dialog box, then press Enter. In the right pane, select UpperFilters.
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