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We have removed your signature - please contact the forum team if you are not sure why - Forum Team. Yes, because the weather will be exactly the same all over the country:doh: The OP is working away from home, quite feasible that they would be a foot deep in snow where the op is, yet clear and snowless where the shopping is intended to be delivered. Thanks guys, I am in Paris, so getting the eurostar and we all know how reliable they are in the snow Think I will leave as it is for the moment and if necessary I will call Ocado on Saturday.
DH reports that roads aren't that bad where we actually live but a mile or two down the road it's horrendous, so it would also depend on where Ocado come from too. Cannot believe how rubbish everything is in the snow! Trow Forumite 2. Can DH not accept the order?
Imelda wrote: ». Hadley Forumite Posts. Don't worry your order may not be coming we have just had our Monday delivery cancelled again this is the fourth time I know the weather is bad but it's a pain to have to keep rebooking only to get it cancelled time and time again. Use Tesco Clubcard points to buy Cineworld vouchers? Don't get caught out by scheme shake-up MSE News. This is just a problem with the calendar sync, so the order will arrive as usual.
To stop the entry from being deleted, change the title of the entry within your calendar to something different. That will stop it from being synced and hence won't be deleted. The application shuts down immediately after adding a voucher to your order on checkout. The application only crashes after it has successfully added the voucher to the order, so if this happens you can restart the application and checkout and the voucher will appear in your order.
If you have any trouble with this please contact customer services on You are shown an incorrect estimated total for your basket.
Please factor in your delivery charge when calculating a true estimated total. Unfortunately this screen is not working correctly. When you add a product from this screen, the yellow bar stating '1 in basket' doesn't appear, although the product is added to the trolley. When you remove a product, it does not disappear from your trolley. Book your delivery slot before you start shopping.
This will allow you to see accurate stock information and avoid the 'out of stock' screen. If the screen appears and you can't remove products, please click on 'remove all unavailable products'. Once you have chosen your alternative products, you can now exit the screen and continue shopping.
This happens if you don't have a network signal the first time the application boots up as the application cannot register itself with the server. Application doesn't work and appears to shut down immediately after opening To recover it you need to reboot your phone and then start up the application with a strong network signal the very first time.
Fix coming soon. Application hangs on the catalogue download screen Please check the following: you have an SDCard attached with at least MB of space your phone is not connected to your computer if both of these are true, and the download still fails, press back on the download screen and quit the application.
Starting the application again will resume the download. If you long press on an item that has an offer you will have 'View Offer' as an option. The application appears to hang while downloading the catalogue for the very first time. This only happens the very first time the application is ever started up. To resolve, shut down the application and restart. If the problem does occur, either edit the same order on website and then restart the application, or re-install the application 1.
If the problem does occur, finish editing your order on the website and then re-install the application 1. Back to top. Corporate ocadoretail. Careers Working for us Locations. Editing the list of search terms in the jotter sometimes results in search terms being obscured by others. No explicit support has been provided for VoiceOver, so only the default messages are read out when VoiceOver is enabled. If you view an order on the iphone after its cutoff time, the order is removed from the iphone's calendar erroneously.
When checking out, if a product is unavailable users will be shown a 'select alternative product' screen. Entering the jotter immediately after loading the application may mean the search buttons are not displayed. The application occasionally shuts down immediately after opening. To recover it you need to reboot your phone and then start up the application with a strong network signal the very first time. Please check the following: you have an SDCard attached with at least MB of space your phone is not connected to your computer if both of these are true, and the download still fails, press back on the download screen and quit the application.
Starting to edit an order whilst offline, closing the application and then starting the application whilst online will permanently stop further synchronisation of your basket. To avoid this problem, either start order editing whilst online, or, if starting order editing whilst offline, wait until device is online before closing application. If the problem does occur, either edit the same order on website and then restart the application, or re-install the application.
Cancelling order editing whilst offline, closing the application and then starting the application whilst online will permanently stop further synchronisation of your basket. Installing the application whilst an order is being edited on the website will lock the application.
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